{"id":1612,"date":"2024-07-05T22:11:07","date_gmt":"2024-07-05T22:11:07","guid":{"rendered":"https:\/\/newpipeska.live-website.com\/?page_id=1612"},"modified":"2026-01-08T12:58:58","modified_gmt":"2026-01-08T12:58:58","slug":"pipeska-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/pipeska.fr\/en\/pipeska-conditions-ventes\/","title":{"rendered":"Pipeska general terms and conditions Pipeska - General terms and conditions and legal information"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1612\" class=\"elementor elementor-1612\">\n\t\t\t\t<div class=\"elementor-element elementor-element-590acfb6 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"590acfb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ee6d75e elementor-widget elementor-widget-text-editor\" data-id=\"5ee6d75e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"padding-left: 80px;\">\u00a0<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph {\"backgroundColor\":\"white\"} --><\/p>\n<h1 style=\"padding-left: 80px;\" data-start=\"209\" data-end=\"256\">General Sales Conditions (GSC) - Pipeska and legal information.\u00a0<strong style=\"color: #494949; font-family: 'Open Sans'; font-size: 28px; letter-spacing: 1.4px;\">Preamble:<\/strong><\/h1>\n<h2 style=\"padding-left: 80px;\" data-start=\"258\" data-end=\"270\"><span style=\"color: #4c4c4c; font-family: Poppins; font-size: 24px; font-weight: 600; letter-spacing: 0.2px;\">These General Terms and Conditions of Sale (GTCS) and the Legal Information<\/span><span style=\"font-weight: 600; color: #4c4c4c; font-family: Poppins; font-size: 24px; letter-spacing: 0.2px;\">) Pipeska govern the relationship between the company <\/span><strong style=\"color: #4c4c4c; font-family: Poppins; font-size: 24px; letter-spacing: 0.2px;\" data-start=\"364\" data-end=\"375\">Pipeska<\/strong><span style=\"font-weight: 600; color: #4c4c4c; font-family: Poppins; font-size: 24px; letter-spacing: 0.2px;\"> and any individual or legal entity (hereinafter referred to as \"the Buyer\") wishing to purchase via the e-commerce site <\/span><a style=\"font-weight: 600; font-family: Poppins; font-size: 24px; letter-spacing: 0.2px; background-color: #ffffff;\" href=\"https:\/\/www.pipeska.com\" target=\"_new\" rel=\"noopener\" data-start=\"490\" data-end=\"532\">www.pipeska.com<\/a><span style=\"font-weight: 600; color: #4c4c4c; font-family: Poppins; font-size: 24px; letter-spacing: 0.2px;\">specialising in the sale of organic and natural hair cosmetics.<\/span><\/h2>\n<hr style=\"padding-left: 80px;\" data-start=\"606\" data-end=\"609\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"611\" data-end=\"647\">1. Identification of the company<\/h2>\n<h3 style=\"padding-left: 80px;\" data-start=\"650\" data-end=\"704\"><strong data-start=\"650\" data-end=\"666\">Name<\/strong> Pipeska (Individual company)<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"707\" data-end=\"747\"><strong data-start=\"707\" data-end=\"714\">RCS<\/strong> La Roche-sur-Yon 914 666 664<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"750\" data-end=\"814\"><strong data-start=\"750\" data-end=\"766\">Head office<\/strong> 26 La Rochette, 85430 Les Clouzeaux, France<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"817\" data-end=\"852\"><strong data-start=\"817\" data-end=\"830\">Telephone<\/strong> : +33 6 24 47 00 67<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"855\" data-end=\"894\"><strong data-start=\"855\" data-end=\"865\">E-mail<\/strong> : <a rel=\"noopener\" data-start=\"868\" data-end=\"892\">serviceclient@pipeska.fr<\/a><\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"897\" data-end=\"950\"><strong data-start=\"897\" data-end=\"905\">Website<\/strong> : <a href=\"https:\/\/pipeska.fr\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"908\" data-end=\"948\">https:\/\/pipeska.fr<\/a><\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"953\" data-end=\"1001\"><strong data-start=\"953\" data-end=\"983\">Responsible for publication<\/strong> : Yaniris Bader<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"1003\" data-end=\"1144\">The site is accessible to all Internet users and allows you to order COSMOS Organic-certified organic hair products online.<\/h3>\n<hr style=\"padding-left: 80px;\" data-start=\"1146\" data-end=\"1149\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"1151\" data-end=\"1185\">2. Purpose and acceptance of the General Terms and Conditions (GTC) - Pipeska<\/h2>\n<h3 style=\"padding-left: 80px;\" data-start=\"1186\" data-end=\"1422\">The GTCS define the rights and obligations of the parties in the context of sales made on the site.<br data-start=\"1291\" data-end=\"1294\" \/>By validating his\/her order, the Buyer expressly accepts these GCS, in force at the time of the order, without reservation.<\/h3>\n<hr style=\"padding-left: 80px;\" data-start=\"1424\" data-end=\"1427\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"1429\" data-end=\"1443\">3. Products<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"1444\" data-end=\"1669\">\n<li data-start=\"1444\" data-end=\"1525\">\n<h3 data-start=\"1446\" data-end=\"1525\">Pipeska products are certified organic natural hair cosmetics.<\/h3>\n<\/li>\n<li data-start=\"1526\" data-end=\"1596\">\n<h3 data-start=\"1528\" data-end=\"1596\">Photographs and descriptions are provided for information only.<\/h3>\n<\/li>\n<li data-start=\"1597\" data-end=\"1669\">\n<h3 data-start=\"1599\" data-end=\"1669\">The essential characteristics are shown on each product sheet.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"1671\" data-end=\"1674\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"1676\" data-end=\"1698\">4. Pipeska conditions of sale - Prices and payment<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"1699\" data-end=\"2186\">\n<li data-start=\"1699\" data-end=\"1824\">\n<h3 data-start=\"1701\" data-end=\"1824\">Prices are quoted in euros, <strong data-start=\"1734\" data-end=\"1764\">VAT included for consumers<\/strong>, <strong data-start=\"1766\" data-end=\"1796\">excl. VAT for professionals<\/strong>excluding delivery costs.<\/h3>\n<\/li>\n<li data-start=\"1825\" data-end=\"1879\">\n<h3 data-start=\"1827\" data-end=\"1879\">Delivery costs are added to the price indicated.<\/h3>\n<\/li>\n<li data-start=\"1880\" data-end=\"2020\">\n<h3 data-start=\"1882\" data-end=\"2020\">Payment is due <strong data-start=\"1907\" data-end=\"1938\">immediately on ordering<\/strong> by credit card (Visa, MasterCard, Carte Bleue) or PayPal (secure STRIPE).<\/h3>\n<\/li>\n<li data-start=\"2021\" data-end=\"2186\">\n<h3 data-start=\"2023\" data-end=\"2186\">Pipeska reserves the right to modify its prices or its catalogue at any time, the prices applied being those in force at the time of validation of the order.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"2188\" data-end=\"2191\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"2193\" data-end=\"2207\">5. Control<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"2208\" data-end=\"2485\">\n<li data-start=\"2208\" data-end=\"2262\">\n<h3 data-start=\"2210\" data-end=\"2262\">Any order implies acceptance of these GCS.<\/h3>\n<\/li>\n<li data-start=\"2263\" data-end=\"2375\">\n<h3 data-start=\"2265\" data-end=\"2375\">Pipeska can refuse an order in case of existing dispute, suspicion of fraud or abnormal order.<\/h3>\n<\/li>\n<li data-start=\"2376\" data-end=\"2485\">\n<h3 data-start=\"2378\" data-end=\"2485\">The Buyer selects his\/her products, adds them to the basket and clicks on \"Confirm and pay for my order\".<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"2487\" data-end=\"2490\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"2492\" data-end=\"2507\">6. Pipeska terms of sale - Delivery\u00a0<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"2508\" data-end=\"2964\">\n<li data-start=\"2508\" data-end=\"2589\">\n<h3 data-start=\"2510\" data-end=\"2589\">Products are delivered in mainland France and the European Union.<\/h3>\n<\/li>\n<li data-start=\"2590\" data-end=\"2681\">\n<h3 data-start=\"2592\" data-end=\"2681\">The deadlines are <strong data-start=\"2608\" data-end=\"2638\">given for information only<\/strong> and may vary depending on the carrier.<\/h3>\n<\/li>\n<li data-start=\"2682\" data-end=\"2861\">\n<h3 data-start=\"2684\" data-end=\"2861\">The Buyer must check the condition of the packaging and contents upon delivery and report any problems to Pipeska and the carrier. <strong data-start=\"2815\" data-end=\"2837\">within 48 hours<\/strong> following receipt.<\/h3>\n<\/li>\n<li data-start=\"2862\" data-end=\"2964\">\n<h3 data-start=\"2864\" data-end=\"2964\">For Professionals, the risks associated with transport are transferred as soon as the goods are handed over to the carrier.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"2966\" data-end=\"2969\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"2971\" data-end=\"3004\">7. Right of withdrawal in accordance with Pipeska conditions of sale (B2C)<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"3005\" data-end=\"3372\">\n<li data-start=\"3005\" data-end=\"3123\">\n<h3 data-start=\"3007\" data-end=\"3123\">In accordance with the Consumer Code, customers have the right to <strong data-start=\"3069\" data-end=\"3081\">14 days<\/strong> to exercise its right of withdrawal.<\/h3>\n<\/li>\n<li data-start=\"3124\" data-end=\"3203\">\n<h3 data-start=\"3126\" data-end=\"3203\">To do so, the Buyer must contact Pipeska : <strong data-start=\"3173\" data-end=\"3201\"><a rel=\"noopener\" data-start=\"3175\" data-end=\"3199\">serviceclient@pipeska.fr<\/a><\/strong><\/h3>\n<\/li>\n<li data-start=\"3204\" data-end=\"3301\">\n<h3 data-start=\"3206\" data-end=\"3301\">Products must be returned in their original condition, <strong data-start=\"3267\" data-end=\"3298\">unopened and unused<\/strong>.<\/h3>\n<\/li>\n<li data-start=\"3302\" data-end=\"3372\">\n<h3 data-start=\"3304\" data-end=\"3372\"><strong data-start=\"3304\" data-end=\"3317\">Attention<\/strong> this right <strong data-start=\"3329\" data-end=\"3369\">does not apply to professionals<\/strong>.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"3374\" data-end=\"3377\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"3379\" data-end=\"3402\">8. Legal warranties<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"3403\" data-end=\"3575\">\n<li data-start=\"3403\" data-end=\"3491\">\n<h3 data-start=\"3405\" data-end=\"3491\"><strong data-start=\"3405\" data-end=\"3431\">Guarantee of conformity<\/strong> Articles L217-4 et seq. of the French Consumer Code.<\/h3>\n<\/li>\n<li data-start=\"3492\" data-end=\"3575\">\n<h3 data-start=\"3494\" data-end=\"3575\"><strong data-start=\"3494\" data-end=\"3530\">Guarantee against hidden defects<\/strong> Articles 1641 et seq. of the French Civil Code.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"3577\" data-end=\"3580\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"3582\" data-end=\"3616\">9. Limitation of liability<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"3617\" data-end=\"3973\">\n<li data-start=\"3617\" data-end=\"3731\">\n<h3 data-start=\"3619\" data-end=\"3731\"><strong data-start=\"3619\" data-end=\"3634\">Use<\/strong> Pipeska is not responsible for any use that does not comply with the product recommendations.<\/h3>\n<\/li>\n<li data-start=\"3732\" data-end=\"3851\">\n<h3 data-start=\"3734\" data-end=\"3851\"><strong data-start=\"3734\" data-end=\"3747\">Allergies<\/strong> Dermatologically tested products, but each scalp and hair type can react differently.<\/h3>\n<\/li>\n<li data-start=\"3852\" data-end=\"3973\">\n<h3 data-start=\"3854\" data-end=\"3973\"><strong data-start=\"3854\" data-end=\"3876\">Consequential damages<\/strong> Pipeska is not responsible for loss of revenue or consequential damages related to the products.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"3975\" data-end=\"3978\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"3980\" data-end=\"4000\">10. Force majeure<\/h2>\n<h3 style=\"padding-left: 80px;\" data-start=\"4001\" data-end=\"4189\">Pipeska is not responsible for delays or non-performance due to events beyond its control: strikes, bad weather, pandemics, supplier shortages, transport, etc.<\/h3>\n<hr style=\"padding-left: 80px;\" data-start=\"4191\" data-end=\"4194\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"4196\" data-end=\"4228\">11. Returns and refunds<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"4229\" data-end=\"4518\">\n<li data-start=\"4229\" data-end=\"4308\">\n<h3 data-start=\"4231\" data-end=\"4308\">No returns will be accepted for opened or used products (hygiene).<\/h3>\n<\/li>\n<li data-start=\"4309\" data-end=\"4410\">\n<h3 data-start=\"4311\" data-end=\"4410\">Refunds are made <strong data-start=\"4345\" data-end=\"4366\">within 14 days<\/strong> following receipt of compliant products.<\/h3>\n<\/li>\n<li data-start=\"4411\" data-end=\"4518\">\n<h3 data-start=\"4413\" data-end=\"4518\">If a product is unavailable, the Buyer may cancel the order and obtain a refund.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"4520\" data-end=\"4523\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"4525\" data-end=\"4567\">12. Protection of personal data<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"4568\" data-end=\"4948\">\n<li data-start=\"4568\" data-end=\"4664\">\n<h3 data-start=\"4570\" data-end=\"4664\">The information collected is required to process orders and is confidential.<\/h3>\n<\/li>\n<li data-start=\"4665\" data-end=\"4758\">\n<h3 data-start=\"4667\" data-end=\"4758\">The Buyer may access, modify or delete his\/her data at <strong data-start=\"4728\" data-end=\"4756\"><a rel=\"noopener\" data-start=\"4730\" data-end=\"4754\">serviceclient@pipeska.fr<\/a><\/strong><\/h3>\n<\/li>\n<li data-start=\"4759\" data-end=\"4875\">\n<h3 data-start=\"4761\" data-end=\"4875\">Data is kept for the time required to process the order and to meet legal obligations.<\/h3>\n<\/li>\n<li data-start=\"4876\" data-end=\"4948\">\n<h3 data-start=\"4878\" data-end=\"4948\">The Buyer may lodge a complaint with the CNIL if necessary.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"4950\" data-end=\"4953\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"4955\" data-end=\"4969\">13. Cookies<\/h2>\n<h3 style=\"padding-left: 80px;\" data-start=\"4970\" data-end=\"5124\">The site uses cookies to improve the user experience. Buyers can manage their preferences via the cookies banner during browsing.<\/h3>\n<hr style=\"padding-left: 80px;\" data-start=\"5126\" data-end=\"5129\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"5131\" data-end=\"5162\">14. Intellectual property rights<\/h2>\n<h3 style=\"padding-left: 80px;\" data-start=\"5163\" data-end=\"5318\">All elements of the site (text, images, logos, wording) are protected by intellectual property rights. Any reproduction is prohibited.<\/h3>\n<hr style=\"padding-left: 80px;\" data-start=\"5320\" data-end=\"5323\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"5325\" data-end=\"5341\">15. Tolerance<\/h2>\n<h3 style=\"padding-left: 80px;\" data-start=\"5342\" data-end=\"5449\">The fact that a clause has not been applied does not mean that you waive the right to invoke it at a later date.<\/h3>\n<hr style=\"padding-left: 80px;\" data-start=\"5451\" data-end=\"5454\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"5456\" data-end=\"5495\">16. Promotions and discount codes<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"5496\" data-end=\"5644\">\n<li data-start=\"5496\" data-end=\"5547\">\n<h3 data-start=\"5498\" data-end=\"5547\">Promotional codes cannot be combined.<\/h3>\n<\/li>\n<li data-start=\"5548\" data-end=\"5644\">\n<h3 data-start=\"5550\" data-end=\"5644\">Pipeska reserves the right to modify or cancel any promotional offer at any time.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"5646\" data-end=\"5649\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"5651\" data-end=\"5696\">17. Disputes, applicable law and mediation<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"5697\" data-end=\"6116\">\n<li data-start=\"5697\" data-end=\"5747\">\n<h3 data-start=\"5699\" data-end=\"5747\">The General Terms and Conditions of Sale (GTCS) - Pipeska are governed by French law. <strong data-start=\"5726\" data-end=\"5744\">French law<\/strong>.<\/h3>\n<\/li>\n<li data-start=\"5748\" data-end=\"5811\">\n<h3 data-start=\"5750\" data-end=\"5811\">In the event of a dispute, a <strong data-start=\"5772\" data-end=\"5792\">amicable solution<\/strong> will be sought.<\/h3>\n<\/li>\n<li data-start=\"5812\" data-end=\"5962\">\n<h3 data-start=\"5814\" data-end=\"5962\">Any consumer may have recourse to a <strong data-start=\"5851\" data-end=\"5883\">consumer ombudsman<\/strong>chosen by Pipeska: <strong data-start=\"5906\" data-end=\"5917\">MEDICYS<\/strong> (<a href=\"https:\/\/www.medicys.fr\" target=\"_new\" rel=\"noopener\" data-start=\"5919\" data-end=\"5959\">www.medicys.fr<\/a>)<\/h3>\n<\/li>\n<li data-start=\"5963\" data-end=\"6116\">\n<h3 data-start=\"5965\" data-end=\"6116\">An online dispute resolution platform is also available: <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_new\" rel=\"noopener\" data-start=\"6042\" data-end=\"6114\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr style=\"padding-left: 80px;\" data-start=\"6118\" data-end=\"6121\" \/>\n<h2 style=\"padding-left: 80px;\" data-start=\"6123\" data-end=\"6184\">18. Provisions specific to sales to professionals<\/h2>\n<h3 style=\"padding-left: 80px;\">18.1 Scope of application<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"6214\" data-end=\"6310\">These provisions apply to professional customers (hairdressers, distributors, retailers).<\/h3>\n<h3 style=\"padding-left: 80px;\">18.2 No right of withdrawal<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"6354\" data-end=\"6434\">The 14-day right of withdrawal does not apply to <strong data-start=\"6405\" data-end=\"6431\">not to Professionals<\/strong>.<\/h3>\n<h3 style=\"padding-left: 80px;\">18.3 Orders and pricing conditions<\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"6480\" data-end=\"6692\">\n<li data-start=\"6480\" data-end=\"6533\">\n<h3 data-start=\"6482\" data-end=\"6533\">Prices are exclusive of VAT.<\/h3>\n<\/li>\n<li data-start=\"6534\" data-end=\"6623\">\n<h3 data-start=\"6536\" data-end=\"6623\">Discounts and special conditions are established by contract, quotation or written agreement.<\/h3>\n<\/li>\n<li data-start=\"6624\" data-end=\"6692\">\n<h3 data-start=\"6626\" data-end=\"6692\">Pipeska can refuse any abnormal order or any order made in bad faith.<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 style=\"padding-left: 80px;\" data-start=\"6694\" data-end=\"6721\">18.4 Payment and late payment<\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"6722\" data-end=\"6908\">\n<li data-start=\"6722\" data-end=\"6785\">\n<h3 data-start=\"6724\" data-end=\"6785\">Unless otherwise agreed in writing, payment is due when the order is placed.<\/h3>\n<\/li>\n<li data-start=\"6786\" data-end=\"6908\">\n<h3 data-start=\"6788\" data-end=\"6908\">Late payment: penalties = 3 times the legal interest rate + fixed penalty of \u20ac40 (art. L441-10 and D441-5 C. commerce).<\/h3>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 style=\"padding-left: 80px;\" data-start=\"6910\" data-end=\"6939\">18.5 Transfer of risk<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"6940\" data-end=\"7036\">The risks associated with transport (loss, damage, theft) are transferred as soon as the goods are handed over to the carrier.<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"7038\" data-end=\"7077\">18.6 Retention of title clause<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"7078\" data-end=\"7173\">Products remain the property of Pipeska until full payment, even after delivery.<\/h3>\n<h2 style=\"padding-left: 80px;\">Article 19 - Extended Producer Responsibility (EPR)<\/h2>\n<h3 style=\"padding-left: 80px;\" data-start=\"281\" data-end=\"538\">In accordance with the provisions of article L.541-10-13 of the Environment Code, Pipeska is registered with ADEME under the Extended Producer Responsibility (EPR) scheme for household packaging and graphic paper.<\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"540\" data-end=\"696\">As such, Pipeska is identified under the following Unique Identifier (UID):<br data-start=\"620\" data-end=\"623\" \/>EPR IDU - Household packaging and graphic paper : <strong>FR474430_01IRLY<\/strong><\/h3>\n<h3 style=\"padding-left: 80px;\" data-start=\"698\" data-end=\"853\">This identifier attests to Pipeska's compliance with its legal obligations in terms of waste management and prevention.<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p style=\"padding-left: 160px;\">\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Conditions G\u00e9n\u00e9rales de Vente (CGV) \u2013 Pipeska et les informations l\u00e9gales.\u00a0Pr\u00e9ambule: Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV et les Informations l\u00e9gales) Pipeska r\u00e9gissent les relations entre l\u2019entreprise Pipeska et toute personne physique ou morale (ci-apr\u00e8s d\u00e9sign\u00e9e \u00ab\u202fl\u2019Acheteur\u202f\u00bb) souhaitant acheter via le site e-commerce www.pipeska.com, sp\u00e9cialis\u00e9 dans la vente de cosm\u00e9tiques capillaires bio et naturels. 1. Identification de l\u2019entreprise D\u00e9nomination : Pipeska (Entreprise Individuelle) RCS : La Roche-sur-Yon 914 666 664 Si\u00e8ge social : 26 La Rochette, 85430 Les Clouzeaux, France T\u00e9l\u00e9phone : +33 6 24 47 00 67 E-mail : serviceclient@pipeska.fr Site : https:\/\/pipeska.fr Responsable de publication : Yaniris Bader Le site est accessible \u00e0 tout utilisateur d\u2019Internet et permet de commander en ligne des produits capillaires bios et bios certifi\u00e9s COSMOS Organic. 2. Objet et acceptation des Conditions G\u00e9n\u00e9rales de Vente (CGV) \u2013 Pipeska Les CGV d\u00e9finissent les droits et obligations des parties dans le cadre des ventes r\u00e9alis\u00e9es sur le site.En validant sa commande, l\u2019Acheteur accepte express\u00e9ment les pr\u00e9sentes CGV, en vigueur au moment de la commande, sans r\u00e9serve. 3. Produits Les produits Pipeska sont des cosm\u00e9tiques capillaires naturels certifi\u00e9s bio. Les photographies et descriptions sont fournies \u00e0 titre indicatif. Les caract\u00e9ristiques essentielles figurent sur chaque fiche produit. 4. Pipeska condition vente \u2013 Prix et paiement Les prix sont indiqu\u00e9s en euros, TTC pour les consommateurs, HT pour les professionnels, hors frais de livraison. Les frais de livraison s\u2019ajoutent au prix indiqu\u00e9. Le paiement est exigible imm\u00e9diatement \u00e0 la commande via carte bancaire (Visa, MasterCard, Carte Bleue) ou PayPal (STRIPE s\u00e9curis\u00e9). Pipeska se r\u00e9serve le droit de modifier ses prix ou son catalogue \u00e0 tout moment, les tarifs appliqu\u00e9s \u00e9tant ceux en vigueur lors de la validation de la commande. 5. Commande Toute commande vaut acceptation des pr\u00e9sentes CGV. Pipeska peut refuser une commande en cas de litige existant, de suspicion de fraude ou de commande anormale. L\u2019Acheteur s\u00e9lectionne ses produits, les ajoute au panier et clique sur \u00ab\u202fValider et payer ma commande\u202f\u00bb. 6. Pipeska condition vente \u2013 Livraison\u00a0 Les produits sont livr\u00e9s en France m\u00e9tropolitaine et dans l\u2019Union Europ\u00e9enne. Les d\u00e9lais sont indiqu\u00e9s \u00e0 titre indicatif et peuvent varier selon le transporteur. L\u2019Acheteur doit v\u00e9rifier l\u2019\u00e9tat de l\u2019emballage et du contenu \u00e0 la livraison et signaler tout probl\u00e8me \u00e0 Pipeska et au transporteur dans les 48 heures suivant la r\u00e9ception. Pour les Professionnels, les risques li\u00e9s au transport sont transf\u00e9r\u00e9s d\u00e8s remise au transporteur. 7. Droit de r\u00e9tractation selon Pipeska condition vente\u00a0 (B2C) Conform\u00e9ment au Code de la consommation, le client dispose de 14 jours pour exercer son droit de r\u00e9tractation. Pour cela, l\u2019Acheteur doit contacter Pipeska : serviceclient@pipeska.fr Les produits doivent \u00eatre renvoy\u00e9s dans leur \u00e9tat d\u2019origine, non ouverts et non utilis\u00e9s. Attention : ce droit ne s\u2019applique pas aux professionnels. 8. Garanties l\u00e9gales Garantie de conformit\u00e9 : articles L217-4 et suivants du Code de la consommation. Garantie contre les vices cach\u00e9s : articles 1641 et suivants du Code civil. 9. Limitation de responsabilit\u00e9 Utilisation : Pipeska n\u2019est pas responsable d\u2019une utilisation non conforme aux recommandations du produit. Allergies : produits test\u00e9s dermatologiquement, mais chaque cuir chevelu et chevelure peut r\u00e9agir diff\u00e9remment. Dommages indirects : Pipeska n\u2019est pas responsable des pertes de revenus ou dommages indirects li\u00e9s aux produits. 10. Force majeure Pipeska n\u2019est pas responsable des retards ou inex\u00e9cutions li\u00e9s \u00e0 des \u00e9v\u00e9nements ind\u00e9pendants de sa volont\u00e9 : gr\u00e8ves, intemp\u00e9ries, pand\u00e9mies, rupture de stock fournisseur, transport, etc. 11. Retours et remboursements Aucun retour n\u2019est accept\u00e9 pour des produits ouverts ou utilis\u00e9s (hygi\u00e8ne). Les remboursements sont effectu\u00e9s dans les 14 jours suivant r\u00e9ception des produits conformes. En cas d\u2019indisponibilit\u00e9 d\u2019un produit, l\u2019Acheteur peut annuler sa commande et obtenir un remboursement. 12. Protection des donn\u00e9es personnelles Les informations collect\u00e9es sont n\u00e9cessaires au traitement des commandes et confidentielles. L\u2019Acheteur peut acc\u00e9der, modifier ou supprimer ses donn\u00e9es \u00e0 serviceclient@pipeska.fr Les donn\u00e9es sont conserv\u00e9es pendant la dur\u00e9e n\u00e9cessaire au traitement de la commande et aux obligations l\u00e9gales. L\u2019Acheteur peut d\u00e9poser une plainte aupr\u00e8s de la CNIL si n\u00e9cessaire. 13. Cookies Le site utilise des cookies pour am\u00e9liorer l\u2019exp\u00e9rience utilisateur. L\u2019Acheteur peut g\u00e9rer ses pr\u00e9f\u00e9rences via le bandeau cookies lors de la navigation. 14. Propri\u00e9t\u00e9 intellectuelle Tous les \u00e9l\u00e9ments du site (textes, images, logos, formulations) sont prot\u00e9g\u00e9s par le droit de propri\u00e9t\u00e9 intellectuelle. Toute reproduction est interdite. 15. Tol\u00e9rance L\u2019absence d\u2019application ponctuelle d\u2019une clause ne vaut pas renonciation \u00e0 s\u2019en pr\u00e9valoir ult\u00e9rieurement. 16. Promotions et codes de r\u00e9duction Les codes promotionnels ne sont pas cumulables. Pipeska se r\u00e9serve le droit de modifier ou annuler toute offre promotionnelle \u00e0 tout moment. 17. Litiges, droit applicable et m\u00e9diation Les conditions G\u00e9n\u00e9rales de Vente (CGV) \u2013 Pipeska sont r\u00e9gies par le droit fran\u00e7ais. En cas de litige, une solution amiable sera recherch\u00e9e. Tout consommateur peut recourir \u00e0 un m\u00e9diateur de la consommation, choisi par Pipeska : MEDICYS (www.medicys.fr) Une plateforme de r\u00e9solution des litiges en ligne est \u00e9galement disponible : https:\/\/ec.europa.eu\/consumers\/odr 18. Dispositions sp\u00e9cifiques aux ventes aux professionnels 18.1 Champ d\u2019application Ces dispositions concernent les clients professionnels (coiffeurs, distributeurs, revendeurs). 18.2 Absence de droit de r\u00e9tractation Le droit de r\u00e9tractation de 14 jours ne s\u2019applique pas aux Professionnels. 18.3 Commandes et conditions tarifaires Les prix sont HT et major\u00e9s de la TVA applicable. Remises et conditions particuli\u00e8res sont \u00e9tablies par contrat, devis ou accord \u00e9crit. Pipeska peut refuser toute commande anormale ou de mauvaise foi. 18.4 Paiement et retard Sauf accord \u00e9crit, le r\u00e8glement est exigible \u00e0 la commande. Retard : p\u00e9nalit\u00e9s = 3 fois le taux d\u2019int\u00e9r\u00eat l\u00e9gal + indemnit\u00e9 forfaitaire 40 \u20ac (art. L441-10 et D441-5 C. commerce). 18.5 Transfert de risques Les risques li\u00e9s au transport (perte, avarie, vol) sont transf\u00e9r\u00e9s d\u00e8s remise au transporteur. 18.6 Clause de r\u00e9serve de propri\u00e9t\u00e9 Les produits restent la propri\u00e9t\u00e9 de Pipeska jusqu\u2019au paiement complet, m\u00eame apr\u00e8s livraison. Article 19 \u2013 Responsabilit\u00e9 \u00c9largie du Producteur (REP) Conform\u00e9ment aux dispositions de l\u2019article L.541-10-13 du Code de l\u2019environnement, Pipeska est enregistr\u00e9e aupr\u00e8s de l\u2019ADEME au titre de la Responsabilit\u00e9 \u00c9largie du Producteur (REP) pour la fili\u00e8re REP Emballages m\u00e9nagers et Papiers graphiques. \u00c0 ce<\/p>","protected":false},"author":1,"featured_media":3673,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-1612","page","type-page","status-publish","has-post-thumbnail","hentry","entry","has-media","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-vertical","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pipeska conditions de vente \u2013 Guide CGV et informations l\u00e9gales<\/title>\n<meta name=\"description\" content=\"Les Conditions G\u00e9n\u00e9rales de Vente de Pipeska et les informations l\u00e9gales pour vos achats en ligne et professionnels de cosm\u00e9tiques bio.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pipeska.fr\/en\/pipeska-conditions-of-sale\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pipeska conditions de vente \u2013 Guide CGV et informations l\u00e9gales\" \/>\n<meta property=\"og:description\" content=\"Les Conditions G\u00e9n\u00e9rales de Vente de Pipeska et les informations l\u00e9gales pour vos achats en ligne et professionnels de cosm\u00e9tiques bio.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pipeska.fr\/en\/pipeska-conditions-of-sale\/\" \/>\n<meta property=\"og:site_name\" content=\"Pipeska\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-08T12:58:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pipeska.fr\/wp-content\/uploads\/2025\/08\/Pipeska_logo_couleur_fondtransparent.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1771\" \/>\n\t<meta property=\"og:image:height\" content=\"1181\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pipeska.fr\\\/pipeska-conditions-ventes\\\/\",\"url\":\"https:\\\/\\\/pipeska.fr\\\/pipeska-conditions-ventes\\\/\",\"name\":\"Pipeska conditions de vente \u2013 Guide CGV et informations l\u00e9gales\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pipeska.fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/pipeska.fr\\\/pipeska-conditions-ventes\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/pipeska.fr\\\/pipeska-conditions-ventes\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/pipeska.fr\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Pipeska_logo_couleur_fondtransparent.png\",\"datePublished\":\"2024-07-05T22:11:07+00:00\",\"dateModified\":\"2026-01-08T12:58:58+00:00\",\"description\":\"Les Conditions G\u00e9n\u00e9rales de Vente de Pipeska et les informations l\u00e9gales pour vos achats en ligne et professionnels de cosm\u00e9tiques bio.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/pipeska.fr\\\/pipeska-conditions-ventes\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/pipeska.fr\\\/pipeska-conditions-ventes\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/pipeska.fr\\\/pipeska-conditions-ventes\\\/#primaryimage\",\"url\":\"https:\\\/\\\/pipeska.fr\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Pipeska_logo_couleur_fondtransparent.png\",\"contentUrl\":\"https:\\\/\\\/pipeska.fr\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Pipeska_logo_couleur_fondtransparent.png\",\"width\":1771,\"height\":1181},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/pipeska.fr\\\/pipeska-conditions-ventes\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/pipeska.fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pipeska conditions g\u00e9n\u00e9rales de ventes Pipeska \u2013 CGV et informations l\u00e9gales\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/pipeska.fr\\\/#website\",\"url\":\"https:\\\/\\\/pipeska.fr\\\/\",\"name\":\"Pipeska\",\"description\":\"Bio - 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