Customer contact Pipeska

How do I contact customer service?

You can use the form below to write to us. So, You can explain your request in a few lines. In addition, Our team will answer your questions as quickly as possible. We do everything we can to provide you with efficient and personalized support.

Track your order

For any urgent question regarding a delivery, you can track the status of your order according to the shipping method chosen. Tracking depends on the carrier selected during your purchase.

• Mondial Relay

•  Colissimo (delivery to your home)  

•  Chronopost (express delivery) message or email according to the chosen service. 

Furthermore, Each carrier updates the information in real time. You receive the notifications directly via message or email depending on the service chosen.

Available shipping methods

We offer several shipping options to suit your needs. So, You can choose between Mondial Relay, Colissimo or Chronopost. Next, Simply choose the method that suits you best: a pickup point, locker, or home delivery. Finally, These options allow you to receive your order in the way that suits you best.

Our commitment

We are committed to assisting you at every step of the way. You can contact us with a question about a product, a personalized recommendation, or to follow up on an order. In addition, Your feedback helps us improve our services and your overall experience with Pipeska. Finally, We remain available to offer you a reliable, attentive, and accessible service.

The expert native of textured hair, Made in France & certified organic